After many holidays, tariff discussions and general economic news, we’re finally getting back to our series on our corporate values. This time around, let’s focus on Accountability. Here’s our definition: we do what we say, because this is what our stakeholders expect and deserve, and hold ourselves responsible for our personal and corporate actions.
In a world where so many politicians, corporations and clients alike seek to deflect any responsibility for their promises, or for their negatively perceived actions, we try to always hold ourselves accountable for what we should own. This continues whether internally on our team, or externally with clients and other stakeholders.
We very recently had a situation where we presented a term sheet to a business. Problem was, we didn’t include a purchase order financing component. The business had asked for that, but we thought we could solve it through other means. We didn’t deliver. The CFO was kind enough to call later and let us know our term sheet missed the mark significantly, and gave us another chance. We re-circled the wagons, and met altogether with a key supplier of theirs to strategize acceptable payment options. We’re planning to present a new term sheet based on the agreed solution early next week.
That’s accountability.